- Webex Call App Microsoft Teams
- Webex Calling In Microsoft Teams
- Webex Calling Microsoft Teams
- Cisco Webex Calling Integration With Microsoft Teams
- Webex Calling Microsoft Teams Login
- Enable Calling In Webex Teams
- Information Response; App name: Webex Call: ID: WA200001495: Capabilities: Bot, Tab, Messaging Extension: Office 365 clients supported: Microsoft Teams: Partner.
- Configure Webex Calling for Microsoft Teams Install the Webex Call app for your organization for a seamless call experience in Microsoft Teams.
I’ll show you Teams and Slack. I may update with Webex Teams at a later date. Set up in Teams. As I said above, I got invited to the beta by email. I clicked on a link and it opened up a page. On the page you’ll see a brief description and a link to accept the invite. Now click on Microsoft Teams. Now review the instructions and download. The Microsoft Calling Plan provides the PSTN services within Teams should you wish to source these services directly from Microsoft. Cisco WebEx Teams leverages Jabber and Cisco’s Unified Communications Manager and Hosted Collaboration Suite platforms.
If you’re in the situation where you’re using Microsoft Teams meetings at home but have Cisco video conferencing devices in the office, you’re probably looking for a way to make these work together.
In this post, we run through all your options for Microsoft Teams integration with Cisco video conferencing.
Jump to:
Cisco Webex Meetings for Microsoft Teams
You can use the Cisco Webex Meetings app to schedule, start, or join a Cisco Webex meeting or Webex Personal Room right from within Microsoft Teams.
All you need to do is install the Cisco Webex Meetings app into Microsoft Teams. If you don’t have admin access, you’ll need to ask your Microsoft 365 administrator to add this for you.
Once you have the app, you will get a Webex tab in Microsoft Teams.
Once installed, you can view your upcoming meetings and join straight from the list.
You can also join meeting rooms or start a new meeting with a recent contact - all without leaving Teams.
When a meeting is about to start, you can even get a Webex notification in Teams.
This integration is great for getting the most of virtual meetings when you’re working away from the office.
How to join a Microsoft Teams meeting from a Cisco device
If you’re phasing out legacy Cisco equipment because you now use Teams, the process probably isn’t big bang.
If you’re migrating users and rooms from one platform to another, there will be an overlap period where both are in play.
At this point, it’s important to ensure your new Microsoft 365 software integrates with your existing Cisco equipment.
The below endpoints can't join Teams meetings without native cloud video interop to bridge the connection.
OneMeeting provides just that.
Once installed, here’s how you can join a Microsoft Teams meeting from Cisco devices:
Using the Cisco DX80 with Microsoft Teams
To use Microsoft Teams on Cisco room kit like the DX80, follow these instructions:
- Dial the SIP address provided in the Join with a video conferencing device section of the Teams meeting
- Enter the VTC conference ID when prompted
- Join the Teams meeting
Using the Cisco SX10 with Microsoft Teams
To use Microsoft Teams on Cisco room kit like the SX10, follow these instructions:
- Dial the SIP address provided in the Join with a video conferencing device section of the Teams meeting
- Enter the VTC conference ID when prompted
- Join the Teams meeting
Joining Microsoft Teams meetings from any Cisco device
In fact, for OneMeeting customers, joining a Teams meeting from any Cisco devices is as simple as the two examples above.
- Dial the SIP address provided in the Join with a video conferencing device section of the Teams meeting
- Enter the VTC conference ID when prompted
- Join the Teams meeting
Can Webex Teams communicate with Microsoft Teams?
The Webex portfolio used to be split to include Webex Teams and Webex Meetings. Cisco has now combined the two apps to make a single Webex app for both meetings and messaging.
Webex users who choose to stay in Webex for their messaging will likely be using Webex Teams instead of Webex Meetings.
If you’re a Teams user and you need to communicate with a colleague or external contact in Webex, you have a few options.
Microsoft Teams and Webex message interop
If you have one department that uses Webex and another who uses Microsoft Teams, you can enable message interop between the two platforms.
This means you can send messages from Webex to Microsoft Teams.
All you need to do is install Mio in the background to get this set up.
For example, if your sales team uses Webex because they always used Webex Meetings in the past, they can now chat with your customer service team who use Microsoft Teams.
You can use message interop internally for both direct messaging and working in channels.
Microsoft Teams and Webex external federation
If you need to message from Microsoft Teams to an external contact - like a contractor or partner - you can do this by installing a universal channel.
You’ll need to be a Microsoft admin - or get your Microsoft admin to authorise the app - so you can install the universal channels app in the background.
Once installed, you create a new channel in Microsoft Teams and send a link to your external contact who uses Webex.
Once they join, you’ve created a channel across platform for you both to collaborate in.
Webex Calling in Microsoft Teams
Cisco Webex also provides a calling platform since its acquisition of BroadSoft in 2018.
While adding a calling platform to Cisco’s portfolio, it also means any BroadSoft customers who want to use Microsoft Teams must integrate the two.
If you want to use Webex Calling from Microsoft Teams, you need to download the Webex call app for Microsoft Teams.
Once installed, when your users start an external call from Microsoft Teams, it will use the Webex calling platform.
To start this process:
- Check all users who need this integration are verified in the Webex Control Hub
- Make sure they are registered to Cisco Webex Calling or in your Cisco Unified Communications Manager (CUCM)
- Install the Webex app for each user you need to use Webex Calling
- Update phone numbers for users in the Azure Active Directory (AD)
- If you don’t already, change your permission policies to allow third-party apps
- Then, in the Microsoft Teams Admin Center, click Teams Apps then Manage Apps
- Search for Webex Call and change to Allow
Next time your users log in, they will be using the Webex Calling platform even when they start an external call from Microsoft Teams.
While this sounds great on the surface, it does open up a new window when you dial.
If you’ve moved to Microsoft Teams to have all your communications in one place, this is a little beside the point.
Meetings between Webex and Microsoft Teams
To facilitate meetings between Webex users and Microsoft Teams users, OneMeeting provides a one-touch join experience regardless of the platform you’re using.
When you configure OneMeeting in the background, meeting participants on either Webex or Microsoft Teams can join the same meeting using a unique URL.
When you click the meeting URL, you can join from whichever meeting app you prefer - Webex or Microsoft Teams.
Joining Webex meetings from Microsoft Teams in the office
OneMeeting works for both remote meetings and in-person meetings. You don’t even have to change video devices. OneMeeting allows you to join any meeting from any device.
Picture the scene:
- You’ve rolled out virtual meeting rooms to your users so they could all work from home during the pandemic.
- You already had video conferencing equipment installed in your meeting rooms and boardrooms.
- Because you needed the quickest solution to work from home, your virtual meeting rooms and existing video conferencing system in your office aren’t the same.
- People are starting to use the office again but your video platforms don’t work with each other.
If your scenario is something like this, you’re not alone.
Sandwiched between the millions of Microsoft Teams users are millions of users with other video conferencing services.
In your company, this could be hundreds or thousands. Even if it’s a handful, it’s an issue you shouldn’t have to deal with.
And with OneMeeting, you don’t need to.
Video interoperability
OneMeeting uses Pexip’s video interoperability service to connect your legacy kit in the office with Microsoft Teams at home.
By connecting your video platforms together, you create one-click join experience for your meeting participants.
Pexip apps and APIs creates a bridge between any SIP or H323 video conferencing system and the Microsoft cloud.
Taking Pexip apps one step further, OneMeeting is unique in that it takes the Microsoft Teams Cloud Video Interop (CVI) and makes your experience Microsoft Teams first.
In addition, you benefit from OneMeeting providing:
- A vendor-agnostic approach
- Full customisation of the native Microsoft Teams meeting invitation
- Full customisation and branding of the OneMeeting service from your video conferencing rooms
- Reporting via PowerBI
This means your users get a consistent experience regardless of the meeting room they join from. Less switching between meeting apps means happier users, less administration, and a slicker experience.
OneMeeting enables users to share and collaborate from any in-room video conferencing system, as well as from their desktop or smartphone.
Once installed, you remove the scheduling conflicts, awkward user experiences, and integration issues.
You can view the OneMeeting technical documentation here.
-->Webex Teams enables continuous teamwork with video meetings, group messaging, file sharing, and white boarding. Always available. Cisco secure. With the Webex Teams connector, you can send and receive messages, manage files, and manage spaces and teams.
This connector is available in the following products and regions:
Service | Class | Regions |
---|---|---|
Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions |
Power Automate | Standard | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
Power Apps | Standard | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
Webex Call App Microsoft Teams
Connector Metadata | |
---|---|
Publisher | Cisco |
Throttling Limits
Name | Calls | Renewal Period |
---|---|---|
API calls per connection | 100 | 60 seconds |
Actions
Add Member to Space | Add a member to an existing space |
Add Member to Team | Add a member to a team |
Create Space | Create space or team space |
Get Message Details | Shows details for a message, by message ID. |
Get Messages | Get a list of recent messages for a space |
Get My Own Details | Lookup your own details |
Get People | Lookup details and presence information for people in your organization |
Get Space Details | Return details of a given space |
Get Spaces List | This action retrieves a list of spaces |
Send a Message | Send a message to webex teams |
Add Member to Space
Add a member to an existing space
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
isModerator | True | boolean | Is moderator? | |
Email | personEmail | string | Email address | |
personId | string | Person ID of the new member | ||
Space | roomId | True | string | Select a space |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | date-time | created | |
id | id | string | id |
isModerator | boolean | isModerator | |
isMonitor | isMonitor | boolean | isMonitor |
personDisplayName | string | personDisplayName | |
personEmail | personEmail | string | personEmail |
personId | string | personId | |
personOrgId | personOrgId | string | personOrgId |
roomId | string | roomId |
Add Member to Team
Add a member to a team
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
isModerator | True | boolean | Is Moderator? | |
Email | personEmail | string | Email address | |
personId | string | Person ID of the new member | ||
Team | teamId | True | string | Select a team |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | date-time | created | |
id | id | string | id |
isModerator | boolean | isModerator | |
personDisplayName | personDisplayName | string | personDisplayName |
personEmail | string | personEmail | |
personId | personId | string | personId |
personOrgId | string | personOrgId | |
teamId | teamId | string | teamId |
Create Space
Create space or team space
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
teamId | string | Optionally select a team | ||
Title | title | True | string | Space Title |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | date-time | created | |
creatorId | creatorId | string | creatorId |
id | string | id | |
isLocked | isLocked | boolean | isLocked |
lastActivity | date-time | lastActivity | |
title | title | string | title |
type | string | type |
Get Message Details
Shows details for a message, by message ID.
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
messageId | True | string | The message ID |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | created | string | created |
files | array of string | files | |
id | id | string | id |
markdown | string | markdown | |
mentionedGroups | mentionedGroups | array of string | mentionedGroups |
mentionedPeople | array of string | mentionedPeople | |
personEmail | personEmail | string | personEmail |
personId | string | personId | |
roomId | roomId | string | roomId |
roomType | string | roomType | |
text | text | string | text |
toPersonEmail | string | toPersonEmail | |
toPersonId | toPersonId | string | toPersonId |
Get Messages
Get a list of recent messages for a space
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
roomId | True | string | List messages in a space for a given space ID | |
Mentioned People | mentionedPeople | string | List messages where the caller is mentioned by specifying 'me' or the caller personId. | |
beforeMessage | string | List messages sent before a message, by ID. | ||
Before | before | string | List messages sent before a date and time, in ISO8601 format. | |
max | integer | Limit the maximum number of messages in the response. |
Returns
Name | Path | Type | Description |
---|---|---|---|
items | items | array of object | items |
items.created | date-time | created | |
id | items.id | string | id |
items.personEmail | string | personEmail | |
personId | items.personId | string | personId |
items.roomId | string | roomId | |
roomType | items.roomType | string | roomType |
items.text | string | text |
Get My Own Details
Lookup your own details
Returns
Name | Path | Type | Description |
---|---|---|---|
avatar | string | avatar | |
created | created | string | created |
displayName | string | displayName | |
emails | emails | array of string | emails |
firstName | string | firstName | |
id | id | string | id |
lastActivity | string | lastActivity | |
lastName | lastName | string | lastName |
nickName | string | nickName | |
orgId | orgId | string | orgId |
phoneNumbers | array of object | phoneNumbers | |
type | phoneNumbers.type | string | type |
phoneNumbers.value | string | value | |
status | status | string | status |
type | string | type |
Get People
Lookup details and presence information for people in your organization
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
id | string | List people by ID. Accepts up to 85 person IDs separated by commas. | ||
Email | string | List people with this email address |
Returns
Name | Path | Type | Description |
---|---|---|---|
items | array of object | items | |
avatar | items.avatar | string | avatar |
items.created | string | created | |
displayName | items.displayName | string | displayName |
items.emails | array of string | emails | |
firstName | items.firstName | string | firstName |
items.id | string | id | |
lastActivity | items.lastActivity | string | lastActivity |
items.lastName | string | lastName | |
nickName | items.nickName | string | nickName |
items.orgId | string | orgId | |
phoneNumbers | items.phoneNumbers | array of object | phoneNumbers |
items.phoneNumbers.type | string | type | |
value | items.phoneNumbers.value | string | value |
items.status | string | status | |
type | items.type | string | type |
notFoundIds | array of string | notFoundIds |
Get Space Details
Return details of a given space
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
roomId | True | string | Select a space |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | created | date-time | created |
creatorId | string | creatorId | |
id | id | string | id |
isLocked | boolean | isLocked | |
lastActivity | lastActivity | date-time | lastActivity |
title | string | title | |
type | type | string | type |
Get Spaces List
This action retrieves a list of spaces
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
max | integer | Maximum number of spaces to return | ||
Type of space | type | string | (group) only include group spaces, (direct) only include 1 to 1 spaces, returns all if not specified | |
sortBy | string | (id) the space id, (lastactivity) the last activity timestamp, (created) space creation date |
Returns
Name | Path | Type | Description |
---|---|---|---|
items | items | array of object | items |
items.created | date-time | created | |
creatorId | items.creatorId | string | creatorId |
items.id | string | id | |
isLocked | items.isLocked | boolean | isLocked |
items.lastActivity | date-time | lastActivity | |
title | items.title | string | title |
items.type | string | type |
Send a Message
Send a message to webex teams
Parameters
Name | Key | Required | Type | Description |
---|---|---|---|---|
files | string | Attach files to this message | ||
Text | markdown | string | Message, in markdown format | |
roomId | string | Select a recipient space | ||
text | text | string | Message Text, in plain text, used for clients that do not support markdown | |
toPersonEmail | string | The email address of the recipient when sending a private 1:1 message | ||
Person ID | toPersonId | string | The ID of the recipient when sending a 1:1 message |
Returns
Name | Path | Type | Description |
---|---|---|---|
created | date-time | created | |
id | id | string | id |
personEmail | string | personEmail | |
personId | personId | string | personId |
roomId | string | roomId | |
roomType | roomType | string | roomType |
text | string | text | |
toPersonEmail | toPersonEmail | string | toPersonEmail |
Triggers
When a membership is created | Someone joined a room that you're in or you've been added to a new room |
When a membership is deleted | Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms |
When a membership is updated | Someone's membership was updated in a room that you're in; primarily used to detect moderator changes |
When a message is created | New message posted into a room that you're in |
When a message is deleted | A message was deleted from a room that you're in |
When a space is created | A new space was created by you or one of your integrations |
When a space is updated | A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked |
When a membership is created
Someone joined a room that you're in or you've been added to a new room
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
data.id | string | id | |
data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
data.roomId | string | spaceId |
When a membership is deleted
Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
id | data.id | string | id |
data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
data.roomId | string | spaceId |
When a membership is updated
Someone's membership was updated in a room that you're in; primarily used to detect moderator changes
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
id | data.id | string | id |
data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
data.roomId | string | spaceId |
Webex Calling In Microsoft Teams
When a message is created
New message posted into a room that you're in
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
id | data.id | string | id |
data.personEmail | string | personEmail | |
personId | data.personId | string | personId |
data.roomId | string | spaceId |
When a message is deleted
Webex Calling Microsoft Teams
A message was deleted from a room that you're in
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
id | data.id | string | id |
data.personEmail | string | personEmail | |
personId | data.personId | string | personId |
data.roomId | string | spaceId |
When a space is created
A new space was created by you or one of your integrations
Returns
Cisco Webex Calling Integration With Microsoft Teams
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
creatorId | data.creatorId | string | creatorId |
data.id | string | id | |
isLocked | data.isLocked | boolean | isLocked |
data.lastActivity | string | lastActivity | |
teamId | data.teamId | string | teamId |
data.title | string | title | |
type | data.type | string | type |
When a space is updated
Webex Calling Microsoft Teams Login
A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked
Enable Calling In Webex Teams
Returns
Name | Path | Type | Description |
---|---|---|---|
data.created | string | created | |
creatorId | data.creatorId | string | creatorId |
data.id | string | id | |
isLocked | data.isLocked | boolean | isLocked |
data.lastActivity | string | lastActivity | |
teamId | data.teamId | string | teamId |
data.title | string | title | |
type | data.type | string | type |